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Jun
2
New Dobies Customer Services telephone number
Posted by Dobies Staff on 02 June 2014 07:19 AM

Order online or call 0844 967 0303 - 24hrs a day, 7 days a week.
Calls to 0844 numbers cost 5p per minute plus your telephone company's access charge

Customer Services call 0333 240 5933 - 8:30am - 5pm, Mon-Fri.
Calls to 03 numbers are the same as standard UK landline numbers starting in 01 or 02 and mobile providers may vary

For product or any other queries, please email Customer Services


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Feb
26
Knowledge Base improvements
Posted by Dobies Staff on 26 February 2014 04:14 PM

We've made a few minor tweaks and here's a list of what we've done:

  • Created a new category 'Online Ordering'
  • Merged 'Delivery', 'My Account' and 'Ordering Online' categories into the above new category
  • Removed 'Popular Articles' as it was dominated with delivery articles, thus none of our other fantastic articles got a look in.
  • Changed from 2 columns to 3 columns Knowledge Base article lists
  • Increased number of articles shown in the grid list layout from 3 to 10.

We're also well underway with our article housekeeping as we do have a lot of cross references to the same article.

If you have any comments or feedback either use the comments field at the bottom of this post or by get in touch via email 

Thanks,

Dobies Web Developer.


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Jan
21
Welcome to the new look KnowledgeBase
Posted by Dobies Staff on 21 January 2014 09:06 AM

We're excited to launch our new KnowledgeBase for Dobies customers today.

We continue to make improvements to better serve your needs and we hope you'll find the KnowledgeBase straight forward to use.

 


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